> Storm Design - Service Terms & Conditions

The following terms and conditions apply to all web site design services offered by Storm Design . By ordering services from Storm Design you are agreeing to the following terms and conditions.

  • We reserve the right to refuse to offer our services to a client if we judge as unfit due to content or otherwise. This includes, but is not limited by, sites containing adult oriented material such as pornography, sites which promote hatred towards persons belonging to any ethnic group, religion or sexual orientation and sites which infringe copyright or are contrary to any laws.

  • The acceptance of a commission shall be deemed as a contractual agreement between the client and Storm Design

  • Storm Design cannot always guarantee to start work immediately on a commission but will arrange a date with the client as to when work can commence.

  • All material, both text and images, supplied by the client and used in the construction of the client's web site, will remain the client's property. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.

  • The copyright for all material provided by Storm Design, such as HTML code, graphics, photographs and text, will remain the property of Storm Design until such time as payment has been made in full whereupon they will become the property of the client.

  • Storm Design makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed.

  • Storm Design will submit a client's website to several of the major search engines and perform some basic SEO basics as part of the design commission. If a client wishes Storm Design to promote a web site as a separate commission, Storm Design will make every reasonable effort to promote the website effectively but cannot guarantee high placings in search engine results - no company can guarantee high placings in search engines.

  • Storm Design can accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of a web site promotion commission, chooses not to list a client's web site.

  • Storm Design will initially place the client's website on one of Storm Design's demonstration servers during in order that the client may view and comment upon the website's progress. When both Storm Design and the client agree that the website meets the criteria agreed during the commissioning process, Storm Design will invoice the client for the full amount due for the commission. On receipt of payment, Storm Design will publish the website on the client's server, or provide the source code for the site via a download (or cd-rom disk) for the client to upload.

  • If at any point during the Website Development Cycle a client wishes to cancel, they may do so but will be invoiced an amount that Storm Design judges to be proportional to the amount of work completed on the commission.

  • If, during the Website Development Cycle, the client does not supply the content required in order to complete the commission within a reasonable amount of time, Storm Design will consider that the client wishes to cancel the commission unless otherwise agreed.

  • Storm Design expects payment by cheque, cash or bank transfer within 14 days of the date on the invoice.
    Any payment returned by the bank will incur a EUR25 administration charge. This will be invoiced and will be added to the total outstanding debt owed by the customer.

  • Charges for services to be provided by Storm Design are defined in the project quotation that the Customer receives via e-mail. Quotations are valid for a period of 30 days. Storm Design reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

  • Doman registration and webhosting fees are not refundable. If a client agrees with us on a specific domain name and the client wishes to change after the registration is completed, the client has to pay for the new domain.

  • Storm Design does not undertake to maintain or update a client's website as part of the design commission. If a client wishes Storm Design to maintain or update a web site as a separate commission, Storm Design will negotiate with the client a maintenance contract appropriate to the amount of work required. Web site maintenance may also be undertaken on a time and materials basis if the client so wishes.

  • Storm Design reserves the right to alter prices at any time without notice. If a client has commissioned any services from Storm Design prior to a change in prices, that commission will not be subject to any increase, but any subsequent commission may be subject to an increase.

  • Although we do our utmost to keep a high level of service Storm Design cannot be held liable for any damages or loss of business when using any of our services. It's of utmost importance that the client takes regular backups of the files stored in the site hosting server to eliminate any loss of data in case of a server hardisk crash.

  • By agreeing to these terms and conditions your statutory rights are not affected.

  • Storm Design reserves the right to change or modify any of the terms and conditions contained in the Terms and Conditions.

    If you have any complaints about the quality of service you have received from Storm Design please e-mail us on - info@storm-design.net or by telephone on (+356) 99897800

    We take customer satisfaction very seriously and will investigate your complaint promptly and thoroughly.

    T&C last updated 22 January 2008